Unit 3 Tech, LLC (“Unit 3”) is committed to protecting the information of visitors to its websites and all users of its products and services. We have published this Privacy Policy to provide you with details regarding the type of information Unit 3 collects from you, and to explain how we gather, use, protect and share your information. Please read this Privacy Policy carefully and familiarize yourself with Unit 3’s privacy practices and procedures.

About this Privacy Policy.

This Privacy Policy applies to information that Unit 3 may collect about you in connection with your access and use of the Unit 3 websites located at unit3tech.com and u3exchange.com (together with any other websites and domains operated by us and from which you are accessing this Privacy Policy, the “Websites”), the Unit 3 cloud-based enterprise integration system called “U3Exchange” (the “Platform”), and any other products and services offered by Unit 3 (collectively, “Services”), as well as through email messages that we send to you that link to this Privacy Policy, and other communications (for example, customer support requests, surveys, and SMS texts) in which you may provide personal data to Unit 3. In this Privacy Policy, the Websites, Platform, emails, and other electronic locations through which you may interact with Unit 3 to provide your information are collectively referred to as the “Sites.”

This Privacy Policy does not apply to third party applications or software that integrates with the Services through the Sites, or any other third-party products, services, or websites. If you do not agree with this Privacy Policy please do not access or use the Sites or Services.

Who We Are

As used in this Privacy Policy, “Unit 3” refers to Unit 3 Tech, LLC, together with its affiliates.

“You” refers to individuals who access and use the Sites and/or Services.

When we collect information from you, we may be doing so on our own behalf (in which case we will be considered a “controller” of your data).

What Types of Information Does Unit 3 Collect?

This section describes the various kinds of information that Unit 3 may collect and store when you interact with us through the Sites and/or Services.

Personal Information

“Personal Information” is any information collected on or through our Sites and/or Services that may be used to identify or personally contact you or another individual, or that relates to an identified person. Personal Information may include, but is not limited to, name, job title, company name, email address, mailing address, phone number, browser and device information (including IP Address), payment data and other identifying information you may provide to Unit 3.

You are not required to provide Unit 3 with any Personal Information. However, certain Unit 3 Services and Site functionalities may not be available to you unless some Personal Information is provided by you, or by a Client or Client administrator on your behalf.

If you are submitting Personal Information relating to any other person (including as a Client administrator, or on behalf of other individuals at your company), you represent that you have full authorization to provide this information to Unit 3, and to permit us to use it in compliance with this Privacy Policy.

Other (Non-Personal) Information

Non-Personal Information includes any information that is anonymized, aggregated or otherwise presented in a way that does not allow identification of a specific individual, or is not directly associated with a unique person. To the extent that any Non-Personal Information is integrated with Personal Information, it will be considered Personal Information for purposes of this Privacy Policy.

How Unit 3 Collects Information

From our Websites

If you visit one of our Websites, you may be asked to provide certain Personal Information, including your contact details.

We will use this Personal Information for purposes such as answering questions regarding our Service offerings, or initiating a sales dialogue.

From our Platform

Information may be collected from you via the Unit 3 Platform.

From Offline Interactions

We may request and collect your Personal Information offline as well – for example, when you attend a Unit 3 promotional event or a Client event, or if you call one of our sales representatives for information about our product offerings.

From Other Online Sources

Surveys – We may ask you to participate in a survey, and your responses could contain Personal Information.

Blogs – Our Website may offer publicly accessible blogs and user forums. If you choose to comment or participate on these, please be aware that any information you provide in these areas may be read and used by other members of the public who access them. To request removal of your personal information from our blog or any Unit 3 forum, contact us at info@unit3tech.com. In some cases, we may not be able to remove your personal information from these areas, in which case we will let you know if we are unable to do so and why.

In connection with your use of the Site and/or Services, we may also request occasional information about your interests and preferences, to better provide communications, offers and content that are specifically tailored to your personal interests.

Automatic Information

As is true of most websites, we gather certain information automatically when you visit our Sites, such as your computer type (MAC or Windows), mobile device type, language, internet browser, any web pages that referred you to our Site, and your Internet Protocol (IP) Address (which may be identified and logged automatically in our server log files whenever you visit the Websites or Platform). We may also store general usage and activity data, such as the date and duration of your visit, and your navigation of the Site. We use this information for reasons such as improving Site performance, analytics, and functionality, and monitoring the regions from which users access our Websites or Platform, in order to help us enhance the user experience and Site security.

Cookies, beacons, tags and scripts may also be used by Unit 3 and our integration partners or analytics and service providers. These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Platform and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by our partners or providers on an individual as well as aggregated basis.

From Mobile Apps

When you download or use a mobile app created by Unit 3, we collect app usage data, including which of our apps have been downloaded to your mobile device and when.

If, where applicable, you have requested or consented to location services in connection with your use of a mobile app, we may receive information about your location and your mobile device. We use this information to provide you with location-based Services and other personalized content based on your location. Most mobile devices enable you to shut off location-based services; please access your mobile device’s “Settings” for more information.

From Email messages

If you contact a Unit 3 representative using our customer service email, or any one of our informational email mailboxes, we will store information such as the email address from which you sent the message, and use the information to reply to you.

From Other Sources

In order to better provide you with marketing offers and additional services that are of interest or relevant to you, we obtain information from other sources, including public databases, marketing partners, social media platforms and other third parties.

Social Media features and Widgets

Our Websites may include Social Media features, such as the Facebook “Like” button, and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the applicable feature or widget to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy (whether Unit 3, Facebook, Instagram, or some other third party) of the company providing the feature, and you must contact them with any requests you may have for access, modification or deletion of your Personal Information.

Information from Cookies

Unit 3 may collect additional information through the use of “cookies” which are small data files placed on your computer’s hard drive to assign an identification code to your computer. Unit 3 may use cookies for reasons including, but not limited to, identifying a registered user who logs into any Unit 3 Service through the Platform, enabling certain customized features, and storing your user preferences. We may also use cookies to collect aggregated user information that Unit 3 utilizes to improve the general operation of its Sites and Services. You may set your computer’s browser preferences to remove and disable cookies. But please note that some features of the Sites or Services may not be accessible or operate properly if you disable your cookies.

Unit 3’s legal basis for collecting and using the types of Personal Information described above will depend on the nature of the Personal Information, and the context in which we are collecting it. When we collect, use, process or disclose your Personal Information, we will rely on one or more of the following legal grounds:

Performance of a contract (including any Client Agreement) – Where we need the Personal Information to perform our obligations under an agreement or other binding contract.

Consent – Where we have received your consent to do so.

Legitimate Interests – Where it is in our legitimate business interests; for example, to improve our products and services.

Legal Requirement – If we are required to collect, use, process or disclose your Personal Information due to a legal or regulatory requirement, we may do so.

How Does Unit 3 Use Personal Information?

Unit 3 may use your Personal Information:

To respond to your inquiries and fulfill your requests, and to provide you with customer support when you ask for it.

To send you updates, newsletters and other content that you have requested or subscribed to, as well as informational materials regarding our Services.

To provide you with technical and administrative information relating to our Sites and Services, such as security notices, Service-related status reports, and changes to our policies or terms of use. Please note that these communications are considered part of our Services and you may not opt out of them.

If you have consented and it is in compliance with applicable laws, to send you marketing communications regarding products and services that we believe may be of interest to you. If you later decide that you no longer want to receive this type of marketing or promotional information, you may opt-out at any time by clicking the “Unsubscribe” button at the bottom of the marketing communication, or contacting us at the email or mailing address provided in the “Contact Information” section of this Privacy Policy.

To personalize your experience on the Sites by offering content tailored to your preferences.

For our internal business purposes that include administering your access and use of any Unit 3 Services, data analysis, securely identifying you when you log onto a Service, fraud monitoring and prevention, enhancing or modifying our Sites and Services, determining the effectiveness of our promotional campaigns, billing you for Services, and operating our business.

As necessary for us to comply with applicable law. Also, please note that if information is aggregated or anonymized so that it is no longer reasonably associated or trackable to an identifiable natural person, it is no longer considered “Personal Information” under this Privacy Policy and Unit 3 may use it for any legitimate and lawful business purpose.

Profiling and Automated Decision Making

Information you provide to us may be combined, analyzed or processed in a manner that helps us predict and determine your interests and preferences, including what products and services may be of interest to you, and when you might be ready to take certain steps (such as ordering a particular Service), based in part on your behaviors on the Sites and interactions with Unit 3. This process is overseen by Unit 3 staff, and no automated decisions are made that would result in legal effects or have a significant impact on you or any individual accessing the Sites or Services.

How will Unit 3 Share Personal Data with Others?

This section describes how Unit 3 shares or transfers the Personal and Non-Personal Information it collects about you, as well as your ability to control how your information is shared with others.

Personal Information. Except as provided in this Privacy Policy, Unit 3 will not disclose, transfer, sell, trade, rent, or otherwise provide your Personal Information to any third party, without your consent.

Aggregated Data. Unit 3 may share aggregated, non-personally identifying information, log data and usage statistics with third parties for purposes including demographic, industry and marketing analysis.

Subsidiaries and Affiliates. Unit 3 may disclose Personal Information to its subsidiaries and affiliates for the purposes described in this Privacy Notice. Unit 3, Inc. is the entity responsible for the management of Personal Information shared among Unit 3 subsidiaries and affiliates.

Service Providers. Unit 3 may use third party contractors to provide certain services and perform functions on our behalf. Examples include providing cloud-hosting capabilities, offering chat-bot functionality, processing credit card payments, providing marketing assistance, and performing statistical analysis relating to usage of our Sites and Services. Unit 3 may provide your Personal Information only to the extent necessary for such third party service provider to perform the duties for which it has been retained by Unit 3. Any such third parties will be bound to strict confidentiality and use obligations with respect to your Personal Information, which are no less protective than those set out in this Privacy Policy.

Legal and Contractual Compliance. Unit 3 may disclose your information to government or law enforcement officials, regulatory agencies or other third parties (such as attorneys or regulatory service providers), as necessary to (i) comply with applicable laws or regulations, (ii) cooperate with governmental or law enforcement investigations, (iii) respond to legal claims or processes, (iv) protect the safety and legal rights of the public or any individual, (v) detect, prevent or remedy any suspected fraud, market manipulation or illegal, tortious or wrongful activity; or (vi) enforce applicable Client Agreements or other Unit 3 contracts to which you have agreed. However, this does not include selling, renting or sharing or otherwise disclosing Personal Information for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

Business Transfers. If Unit 3 is acquired by, acquires or is merged with another company, Unit 3 may transfer Personal and Non-Personal Information about you to such company. However, in the event of such a transfer, your information will remain subject to the protections of this Privacy Policy. Unit 3 will notify you if your information is subject to a business transfer and becomes subject to the other company’s privacy policy.

Third Party Websites and External Links. Our Sites may contain links to websites (including social media sites) owned and operated by third parties. When you click on such links, you may leave our Website and be directed to the third parties’ websites. These websites may themselves collect Personal Information about you. If you submit information to any of those sites, your information is governed by their privacy policies, which may differ from those of Unit 3. Unit 3 is not, and will not be, responsible for the privacy practices or security of any such websites, and we urge you to read their privacy policies carefully.

Our Blogs and Social Media Pages. You may disclose Personal Information during your participation in our Blogs or on Social Media Sites, including on message boards, in chats, and on any social media site on which you are able to post information and content. This Personal Information may appear in public ways, including through search engines or other publicly available platforms, and can be “crawled” or may be searchable by third parties. Please do not post any information that you do not want to be disclosed to the public.

Upon Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to consent to Unit 3 sharing this information.

How Does Unit 3 Keep My Personal Information Secure?

Unit 3 makes it a priority to safeguard the security and privacy of your Personal Information. Unit 3 has implemented appropriate organizational, technical and administrative measures to protect your Personal Information from unauthorized access, disclosure, misuse, alteration or loss. The protective measures we use depend on the sensitivity of the information, and the ways in which we collect, process and store it.

These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures and strict password protection protocols, and utilizing encryption software for all financial and other sensitive Personal Information transmitted on or through our Sites. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.

In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on one or more Sites, as applicable.

While we take reasonable steps to protect your Personal Information, please be aware that no method of Internet transmission or electronic storage guarantees complete protection or is 100% secure, and there is always some risk when you share your Personal Information online. Unit 3 therefore cannot guarantee the absolute security of your Personal Information.

If you have any questions about security on our Sites, you can contact us at info@unit3tech.com.

How Can I Access, Correct, Update or Delete My Information?

Depending on your user type and location, we provide you with various ways to access, download and request deletion of your Personal Information.

If you are a registered user of any Unit 3 Sites or Services, you can access, update, modify, correct or delete both Personal and Non-Personal Information by logging onto your user account and visiting your account settings.

Others may submit requests to access, update, correct or delete their Personal Information, to no longer receive communications, or to “opt-out” of certain Services, by contacting us directly at the Unit 3 email and/or mailing address provided in the “Contact Information” section of this Policy.

Please be aware that we may need to retain certain Personal and Non-Personal Information for recordkeeping and archival purposes, or to complete any transactions that you initiated prior to requesting such change or deletion.

If you are a resident of the EU or Switzerland, you have the right to:

request access and copies of all of your Personal Information that we possess, in an electronically portable format (e.g., electronic copies of information attached to an email).

request that we modify or update any of your Personal Information.

request that we delete any of your Personal Information.

fully or partially withdraw your consent to the collection, processing, and/or transfer of your Personal Information. To request access to or copies of your Personal Information, a change to your Personal Information, deletion of your Personal Information, or to withdraw your consent to the collection, processing, and/or transfer of your personal information, contact info@unit3tech.com. Once we have received notification that you withdraw your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

How Long Will Unit 3 Maintain My Personal Information?

We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and processed, or until you request deletion as described in this Privacy Policy.

We will also retain and use Personal Information for a period of time required to comply with our legal, tax, audit or regulatory obligations, to resolve disputes, and to enforce our agreements.

Unit 3 may retain Non-Personal Information for as long as necessary for the purposes and uses described in this Privacy Policy, including as necessary for Unit 3 to pursue legitimate and lawful business interests.


The Websites, Platform and other Unit 3 Sites and Services are not intended for children under thirteen (13) years of age. Unit 3 does not market any products or services to children under thirteen (13) years of age or knowingly collect any Personal Information from children under thirteen (13) years of age. We believe that children should get their parent’s or legal guardian’s consent before providing any Personal Information online.

Choices and Opting Out

You have a variety of choices available to you when it comes to your Personal Information. In order to help you exercise those choices, we will inform you, at the time we collect your Personal Information, whether your provision of the information is required or optional, and what the results may be if you do not provide your Personal Information.

You can always choose not to provide information, even though that means you might not be able to access certain Services or take advantage of certain Site features offered by Unit 3.

You may have consented to receive certain communications marketing or advertising Unit 3 Services and other products, in accordance with your marketing preferences. You can opt-out of receiving these marketing messages at any time by clicking on the “Unsubscribe” link at the bottom of any such message, or by contacting us at the email and/or mailing address provided in the “Contact Information” section of this Policy.

Even if you have opted to “Unsubscribe” from certain types of messages, please be aware that emails and other communications that respond to your specific requests for information, or are provided as part of the Services you are still receiving, will be sent to you.  You should contact us directly if you no longer wish to receive these responsive or transaction-related communications; but please be aware that if you “opt out” of these types of communications, you may no longer receive important messages regarding events that you are organizing or attending, or critical notifications regarding your Services.

Third Party Sites

Our Sites may include links to other websites whose privacy practices differ from those of Unit 3. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Also, please be aware that we are not responsible for the collection, use and disclosure policies (including privacy practices) of other companies, such as Facebook, Google, Instagram, Twitter, Apple or any other app developer, app store, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information that may be disclosed to such companies in connection with your use of our social media pages, Unit 3’s mobile apps, or other Sites or Services offered by Unit 3.

Sensitive Information

Where we are collecting, storing and processing information on our own behalf, as a data controller, we will not request any sensitive Personal Information such as your health history, race, religion, or sexual orientation. We request that you do not send us such sensitive Personal Information on or through the Sites, by email, or through any other means.

Questions, Concerns, Complaints – Contact Information.

Your privacy is important to us. If you have any questions or concerns about privacy at Unit 3, please contact us, and we will try to answer your question or resolve any issues for you.

You may contact us using the following information:

Unit 3 Tech, LLC

3700 Quebec St


Denver, CO 80207-1639


E-mail: info@unit3tech.com

Phone: 1-720-279-4227

If you think we have not followed our Privacy Policy in some way, please contact Unit 3 Customer Support, using the information above. We take seriously any complaint, and it will be assessed by qualified staff with the goal of resolving it in a timely manner.

Subject to applicable law, you also have the right to lodge a complaint with your local data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.

Amendments to Privacy Policy

Our business is constantly evolving and, therefore, our Privacy Policy may be updated from time to time. Please visit this section of the Site periodically to check for changes and updates to the Privacy Policy. If we make significant changes to this Privacy Policy, we may notify you either through the email address you have provided to us (unless you have instructed us not to), or by placing a prominent notice on our Website. If we materially revise our Privacy Policy, we will provide notice prior to its becoming effective. By continuing to access and use the Sites and/or any Service after such notice, you agree to be bound by the terms of the revised Privacy Policy. Information you submit to Unit 3 is controlled by the privacy policy in effect at the time you submit it.

LAST UPDATED: February 9, 2022